{"id":1893,"date":"2018-07-03T16:03:53","date_gmt":"2018-07-03T15:03:53","guid":{"rendered":"http:\/\/www2.ftmafo.de\/ftmafo\/?page_id=1893"},"modified":"2018-07-20T12:09:07","modified_gmt":"2018-07-20T11:09:07","slug":"telephone-studio","status":"publish","type":"page","link":"https:\/\/www.ftmafo.de\/en\/telephone-studio\/","title":{"rendered":"TELEPHONE STUDIO"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/imagenprincipal.jpg&#8221; bg_color=&#8221;#7f7f7f&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;700&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221; visibility=&#8221;hidden-nb&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;50px&#8221;][mk_image src=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/telefonstudio-54-1.png&#8221; image_size=&#8221;full&#8221;][mk_fancy_title color=&#8221;#ffffff&#8221; size=&#8221;43&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]TELEPHONE STUDIO[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1523897761843{padding-left: 150px !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text css=&#8221;.vc_custom_1530630274691{margin-bottom: 0px !important;}&#8221;]\n<p class=\"blanco32\">Telephone surveys in the central call center<\/p>\n[\/vc_column_text][vc_column_text el_class=&#8221;blanco26&#8243; css=&#8221;.vc_custom_1532084747487{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">240.000<\/span> CATI-Interviews per year<br \/>\n<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">B2B<\/span><span style=\"font-weight: bold;\">,\u00a0<\/span><span style=\"font-weight: bold;\">B2C<\/span>, and international<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">125<\/span>\u00a0fully employed telephone interviewers<br \/>\n<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">112 CATI<\/span> slots<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">SUPERVISING<\/span> by professionals<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">PROGRAMMING <\/span>and<span style=\"font-weight: bold;\"> HOSTING<\/span><\/span><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/03.jpg&#8221; bg_image_portrait=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/07\/02-1.png&#8221; bg_color=&#8221;#7f7f7f&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;700&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221; visibility=&#8221;visible-nb&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;50px&#8221;][mk_image src=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/telefonstudio-54-1.png&#8221; image_size=&#8221;full&#8221;][mk_fancy_title color=&#8221;#ffffff&#8221; size=&#8221;36&#8243; force_font_size=&#8221;true&#8221; size_tablet=&#8221;36&#8243; size_phone=&#8221;36&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]TELEPHONE STUDIO[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1523897771787{padding-left: 50px !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text css=&#8221;.vc_custom_1530630274691{margin-bottom: 0px !important;}&#8221;]\n<p class=\"blanco32\">Telephone surveys in the central call center<\/p>\n[\/vc_column_text][vc_column_text el_class=&#8221;blanco26&#8243; css=&#8221;.vc_custom_1532084735471{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">240.000<\/span> CATI-Interviews per year<br \/>\n<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">B2B<\/span><span style=\"font-weight: bold;\">,\u00a0<\/span><span style=\"font-weight: bold;\">B2C<\/span>, and international<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">125<\/span>\u00a0fully employed telephone interviewers<br \/>\n<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">112 CATI<\/span> slots<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">SUPERVISING<\/span> by professionals<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"liverdeseparacion\"><span class=\"blanco32\"><span style=\"font-weight: bold;\">PROGRAMMING <\/span>and<span style=\"font-weight: bold;\"> HOSTING<\/span><\/span><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/05\/01.jpg&#8221; bg_image_portrait=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/07\/05.png&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; video_color_mask=&#8221;#ffffff&#8221; min_height=&#8221;144&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner][vc_empty_space height=&#8221;30px&#8221;][mk_fancy_title color=&#8221;#a4b53f&#8221; size=&#8221;90&#8243; force_font_size=&#8221;true&#8221; size_tablet=&#8221;48&#8243; size_phone=&#8221;33&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]TELEFONSTUDIO[\/mk_fancy_title][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;70&#8243; accent_color=&#8221;#acbe3b&#8221; css=&#8221;.vc_custom_1523446332959{margin-top: -10px !important;border-left-width: -50px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title tag_name=&#8221;span&#8221; size=&#8221;30&#8243; font_weight=&#8221;bold&#8221; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]STUDIENTHEMEN:[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1530631183078{margin-bottom: 0px !important;}&#8221;]\n<p class=\"listablanca\">Acting on behalf of large insurance companies and financial service providers, pharmaceutical companies, retail chains, radio stations or media organisations, we quickly and cost-effectively gather high-quality data at our call center.<\/p>\n<ul>\n<li class=\"liverde\"><span class=\"listablanca\">Customer satisfaction-, music surveys<\/span><\/li>\n<li class=\"liverde\"><span class=\"listablanca\">Image-, reader analyzes<\/span><\/li>\n<li class=\"liverde\"><span class=\"listablanca\">Advertising reminders, shopping behavior<\/span><\/li>\n<li class=\"liverde\"><span class=\"listablanca\">and much more &#8230;<\/span><\/li>\n<\/ul>\n<p class=\"listablanca\">Our core workforce in the telephone sector consists of 125 trained interviewers who can work on general population surveys as well as in the business-to-business sector. The Supervising is performed by experienced professionals.<\/p>\n<p class=\"listablanca\">The programming and hosting are managed centrally in Bochum and in Berlin,<br \/>\nalso for international projects (total capacity <strong>265<\/strong> CATI slots).<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/cta2.jpg&#8221; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; min_height=&#8221;80&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; visibility=&#8221;hidden-sm&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1524551560796{margin-top: px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title tag_name=&#8221;span&#8221; color=&#8221;#ffffff&#8221; size=&#8221;32&#8243; force_font_size=&#8221;true&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;30&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]DO YOU HAVE ANY QUESTIONS?<br \/>\nCONTACT US![\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1524551628689{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][mk_image src=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/07\/contacto.png&#8221; image_size=&#8221;full&#8221; link=&#8221;https:\/\/www.ftmafo.de\/en\/contact&#8221; margin_bottom=&#8221;0&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#acbe3b&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; visibility=&#8221;visible-sm&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner css=&#8221;.vc_custom_1523467518875{background-color: #acbe3b !important;}&#8221;][vc_column_inner][mk_fancy_title tag_name=&#8221;span&#8221; color=&#8221;#ffffff&#8221; size=&#8221;36&#8243; force_font_size=&#8221;true&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;40&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]DO YOU HAVE ANY QUESTIONS?<br \/>\nCONTACT US![\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#7f7f7f&#8221; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;200&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;30&#8243; visibility=&#8221;visible-sm&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1523467599961{background-color: #7f7f7f !important;}&#8221;][vc_column_inner][mk_image src=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/07\/contacto.png&#8221; image_size=&#8221;full&#8221; link=&#8221;https:\/\/www.ftmafo.de\/en\/contact&#8221; align=&#8221;center&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/05\/02.jpg&#8221; bg_color=&#8221;#5b5b5f&#8221; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; min_height=&#8221;400&#8243; full_width=&#8221;true&#8221; padding_bottom=&#8221;60&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;2\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/6&#8243;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;30&#8243; font_weight=&#8221;bold&#8221; margin_top=&#8221;30&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]HOW WE BUILD AND MAINTAIN OUR QUALITY:<br \/>\n[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1530631333104{margin-bottom: 0px !important;}&#8221;]\n<p class=\"blanco26\">When handling your projects, we are always professional, precise and transparent. We also do not do things by halves when qualifying our interviewers.<\/p>\n<p class=\"blanco26\">In order to ensure a smooth career start for our newcomers, the following training measures are carried out by our team at the beginning of the employment relationship:<\/p>\n<ul class=\"blanco26\">\n<li>Basic training in our Bochum telephone studio (112 CATI seats)<\/li>\n<li>Personal support on site, joint work with project and department heads<\/li>\n<li>Specialization (regular, carefully conducted project briefings)<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/05\/03.jpg&#8221; bg_color=&#8221;#acbe3b&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;144&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;30&#8243; font_weight=&#8221;bold&#8221; margin_top=&#8221;30&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]HOW WE TRAIN AND QUALIFY OUR INTERVIEWERS:<br \/>\n[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1530631398769{margin-bottom: 0px !important;}&#8221;]\n<p class=\"blanco26\">Our telephone interviewers undergo a tripartite training structure. In the basic training, we give the applicants a lot of information about the process, do test interviews and provide them with constructive tips and help.<\/p>\n<p class=\"blanco26\">In the so-called build-up phase, they are closely supervised and receive feedback as well as further recommendations to be able to use their abilities in the best possible way. In the specialization phase, various project-specific training sessions will be held in which our interviewers can deepen their already acquired qualifications.<\/p>\n[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/telefono.jpg&#8221; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; min_height=&#8221;144&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title tag_name=&#8221;h3&#8243; size=&#8221;30&#8243; font_weight=&#8221;bold&#8221; margin_top=&#8221;30&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]YOU WANT TO KNOW MORE? CONTACT US FOR YOUR ORDER![\/mk_fancy_title][mk_fancy_title tag_name=&#8221;span&#8221; size=&#8221;25&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]Talk directly to us! We stand for a flexible and uncomplicated handling of your wishes:<\/p>\n<p>Nell Julia Borchert<br \/>\nHead of TELEPHONE STUDIO<br \/>\n0234-5074-283<br \/>\n<a href=\"mailto:telefon@ftmafo.de\">telefon@ftmafo.de <\/a>[\/mk_fancy_title][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[mk_page_section bg_image=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/imagenprincipal.jpg&#8221; bg_color=&#8221;#7f7f7f&#8221; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;700&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221; visibility=&#8221;hidden-nb&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;50px&#8221;][mk_image src=&#8221;https:\/\/www.ftmafo.de\/wp-content\/uploads\/2018\/04\/telefonstudio-54-1.png&#8221; image_size=&#8221;full&#8221;][mk_fancy_title color=&#8221;#ffffff&#8221; size=&#8221;43&#8243; font_family=&#8221;none&#8221; responsive_align=&#8221;left&#8221;]TELEPHONE STUDIO[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1523897761843{padding-left: 150px !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text css=&#8221;.vc_custom_1530630274691{margin-bottom: 0px !important;}&#8221;] Telephone surveys in the central call center [\/vc_column_text][vc_column_text el_class=&#8221;blanco26&#8243; css=&#8221;.vc_custom_1532084747487{margin-bottom: 0px !important;}&#8221;] 240.000 CATI-Interviews per year B2B,\u00a0B2C, and international 125\u00a0fully employed telephone interviewers 112 CATI [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1893","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/pages\/1893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/comments?post=1893"}],"version-history":[{"count":0,"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/pages\/1893\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ftmafo.de\/en\/wp-json\/wp\/v2\/media?parent=1893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}