Uwe Förster

PRESIDENT AND MANAGING DIRECTOR
Phone: 0234-5074-0
email: info@ftmafo.de

Ina Förster

MANAGING DIRECTOR
phone: 0234-5074-0
email: foerster.ina@ftmafo.de

Dag Werner

HEAD OF FIELDWORK | QUALITY MANAGEMENT
phone: 0234-5074-275
email: werner.dag@ftmafo.de

Cornelia Dobberthien

SECRETARY’S OFFICE
phone: 0234-5074-205
email: info@ftmafo.de

More Information:

Contact:
email: info@ftmafo.de
phone: 0234 – 5074 – 0

Cornelia Dobberthien
Dao Hoang

Udo Friesen

SOCIAL SCIENCE/ RANDOM
phone: 0234-5074-260
email: random@ftmafo.de

More information:

The department SOCIAL SCIENCE & RANDOM evaluates sociological studies in the fields of work, education, politics, finance, family and health. Specific individuals or all of the members of a family are questioned at home. Other types of projects include research with a large number of cases (random, address-based and quota-sampling) which is conducted using either paper questionnaires or interviews with electronic recording equipment (Smartphone, tablet or laptop).

Contact:
email: random@ftmafo.de

phone: 0234 – 5074 –

Udo Friesen –260
Dirk Reddin –261
Jaqueline Nieveler –262
Susanne Theisen –264
Tim Krugmann –265
Thomas Hanßen –266
Martin Gabler –267
Sabrina Jajonek –268

Marcus Mattern

POS/ B2B
phone: 0234-5074-250
email: qual@ftmafo.de

More information:

The POS & B2B department manages customer satisfaction surveys that are generally designed to be full-day events held in supermarkets, department stores, at petrol stations, on trains or at train stations or trade fairs, for example. Other types of projects include B2B surveys, copy testing, frequency measurements, site catchment analyses, mystery shoppers and other interesting research methods that are implemented using either paper questionnaires or interviews with electronic recording equipment (Smartphone, tablet or laptop).

Contact:
email: qual@ftmafo.de

phone: 0234 – 5074 –

Marcus Mattern –250
Miriam Schönfeld –251
Victoria Remus –252
Andrea Dewes –253

Mirsel Salihovic

MOBILE DATA COLLECTION
phone: 0234-5074-274
email: mde@ftmafo.de

More information:

The MOBILE DATA COLLECTION department uses handheld barcode scanners to record the weekly data relating to advertising and promotional activities in various trade organisations. The gathered data is used to check promotional sales initiatives aimed at increasing the sale of individual products. The data is thus an important tool for checking the success of advertising campaigns as well as monitoring the market and competitors. The manufacturers of brand products can use this data as a basis for making decisions about the use of advertising campaigns, to evaluate the sales potential of their own products and to detect changes in the product range.

Contact:
email: mde@ftmafo.de

phone: 0234 – 5074 –

Mirsel Salihovic –274
Alexandra Vogt –270
Barbara Asbar –271
Gaby Puhl –272
Vivien Kovacs –273
Fabian Trost –276
Michael Barth –277
Julius Cas –278

Nell Julia Gottlebe

TELEPHONE STUDIO
phone: 0234-5074-283
email: telefon@ftmafo.de

More information:

Our CATI center based in Bochum, Germany, completes surveys both B2C (general public), as well as B2B, on behalf of major insurance companies and financial service providers, pharmaceutical companies, retail chains, radio stations or media organisations.

International structure:
We manage computer-assisted telephone interviewing (CATI) projects in Germany, Austria, Switzerland, Turkey and Russia from our CATI studios in Germany (Bochum, Dresden and Berlin). Our CATI studio in Barcelona oversees a number of other European countries, such as Spain, France, Portugal, Italy, Great Britain, Belgium, the Netherlands, Luxembourg and Poland. The CATI studio in Buenos Aires is responsible for the Latin American market.

By collaborating with institutions from our partner network, we also coordinate CATI surveys in other Eastern European countries, Scandinavia, Asia and North America.

Contact:
email: telefon@ftmafo.de

phone: 0234 – 5074 –

Nell Julia Gottlebe -283
Dennis Ast -280
Andreas Marx -281
Beate Frey -282
Jutta Rogner -284
Alexander Mertinkat -285
Maren Franosch -288

Sandra Delic

PRODUCT TEST/ QUOTA
phone: 0234-5074-240
email: produkttest@ftmafo.de

More information:

The department PRODUCT TEST/ QUOTA can make use of the entire face-to-face interviewer field (about 2000 freelancers) and oversees home-usage tests especially in the fields of food, luxury foods, detergents and cleaning products. We look for candidates who use certain products. Candidates are initially recruited from the circle of friends and/or acquaintances of our interviewers, from business directories or similar. The registered candidates are selected by quota. They test the products supplied over a specified time period and are then asked how satisfied they were with the tested product at the end of the test phase.

Contact:
email: produkttest@ftmafo.de

phone: 0234 –5074 –

Sandra Delic -240
Victoria Tullius -241
Birte Fiege -246

Volker Resch

IT ORGANIZATION
phone: 0234-5074-230
email: info@ftmafo.de

Mehr Informationen:

Our IT organization is responsible for maintaining data security and privacy, programming CATI / In-home / POS questionnaires, processing the collected data and providing survey results to our clients. Another area of responsibility for the department is managing and installing mobile devices, building and maintaining internal databases, and providing internal support and training to employees.

Contact:
email: info@ftmafo.de

phone: 0234 – 5074 – 0

Volker Resch
Stephanie Maaßen
Angela Peine
Hülya Sepreni
Mario Ratzmann

Alicja Mariano

TRAINING
phone: 0234-5074-211
email: schulung@ftmafo.de

More information:

Our training department is responsible for the planning, organisation and implementation of training measures. Our interviewers and new applicants have the opportunity to attend various personal training events that we provide throughout Germany free of charge. We also recruit suitable interviewers from all over Germany and manage the subsequent application process. We answer questions from applicants about the various areas of activity of Foerster & Thelen Marktforschung Feldservice GmbH and the application process, as well as sending out application documents, correcting practice interviews, compiling and dispatching interviewers’ identification cards and employee information.

Contact:
email: schulung@ftmafo.de

phone: 0234 – 5074 –

Alicja Mariano -211
Fabian Gunkler -212

Martin Gödde

CENTRAL DEPARTMENT OF QUALITY CONTROL
phone: 0234-5074-290
email: ruecklauf@ftmafo.de

More information:

Our CENTRAL DEPARTMENT OF QUALITY CONTROL is responsible for recording the responses on a daily basis. During this process, the form and content of all of the interviews are checked and assessed for how well they were handled.

Contact:
email: ruecklauf@ftmafo.de

phone: 0234 – 5074 –

Martin Gödde -290
Jörg Schenten -293

Sylvia Gudorf

ACCOUNTING
phone: 0234-5074-220
email: buchhaltung@ftmafo.de

More information:

Office hours:
Monday to Friday 09:00 – 13:00 Uhr

Contact:
email: buchhaltung@ftmafo.de

phone: 0234 – 5074 –

Sylvia Gudorf –220
Nicola Stoffer –221
Bashar Kharboutli –222

Martina Jaenke

VALIDATIONS / CONTROL
phone: 0234-5074-296
email: kontrolle@ftmafo.de

More information:

Our validation control department is responsible for validation contacts to the target persons of all face-to-face surveys (except for point-of-sale projects that are done anonymously). These validations take place in written form or by telephone.

Contact:
email: kontrolle@ftmafo.de

phone: 0234 – 5074 –

Martina Jaenke -296

Jan Flechsig

INTERNATIONAL FIELDWORK
phone: +34 93 – 506 – 6006
email: jan_flechsig@rosenthal-research.com

More information:

Foerster & Thelen Marktforschung Feldservice GmbH ist einer der ältesten unabhängigen Felddienstleister Deutschlands. In 2007 registrierte Foerster & Thelen die Marke Foerster + Thelen Foerster & Thelen Marktforschung Feldservice GmbH is one of the oldest independent fieldwork providers in Germany. In 2007, Foerster & Thelen registered the Foerster + Thelen Group as the umbrella brand name and joint presentation and communication platform for the following institutions that are economically linked to one another:

Foerster & Thelen Marktforschung Feldservice GmbH (Bochum / Vienna)
Foerster & Thelen Teststudio GmbH (Bochum / Düsseldorf / Hanover / Mannheim)
Dr. Haspel & Partner Teststudio GmbH (Berlin / Dresden)
Webfrager – Das Institut für Online-Befragungen GmbH (Bochum)
Rosenthal Research S.L. (Barcelona / Buenos Aires)

The Foerster + Thelen Group conducts ongoing multinational studies where it covers many of the markets using its own resources or coordinates full research projects with its tried and tested partners.

If you require data collections that we cannot manage with our internal resources, we have a team of approved and carefully selected partners within our global network of independent service providers. This enables us to coordinate international projects even in languages that are not part of the internal repertoire of the Foerster + Thelen Group.

Further information on the Foerster + Thelen Group is available at:
email: jan_flechsig@rosenthal-research.com oder info@ftmafo.de

Frank Schmidt

FOERSTER & THELEN AUSTRIA
phone: + 43 12 36 98 63
email: schmidt.ftmafo@gmx.at

More information:

Frank Schmidt is your contact partner in Vienna in all matters dealing with Fieldwork in Austria:

STUDY FORMATS IN AUSTRIA:
Questioning at the point-of-sale (pen & paper, PDA, smartphone, tablet or laptop)
Home-usage tests (product tests) especially in the fields of food, luxury foods, detergents and cleaning products
Quota
Mystery-Shopping
Telephone surveys

Foerster & Thelen Marktforschung Feldservice GmbH
Hackhofergasse 1
A- 1190 Wien

Contact:
email: info@ftmafo.at

phone: + 43 12 36 –

Frank Schmidt -9863
Michael Plewa -7513

Andrea Schäfer

WEBFRAGER GMBH
phone: 0234-5163-302
email: schaefer.andrea@webfrager.de

More information:

Benefit from our services: Online surveys, online household panel, e-panel, financial broker panel, 50 + panel, panel of special target groups, hosting, questionnaire programming

Contact:
email: info@webfrager.de

phone: 0234 – 5163 –

Andrea Schäfer -302

Further information on Webfrager is available at: www.webfrager.de