Über uns

ABOUT US

  • Foerster & Thelen Marktforschung Feldservice GmbH employs 212 staff, works with approx. 2000 Freelancer and has been conducting fieldwork relating to market research and opinion polling in Germany since 1977.
  • We also work with approx. 250 freelance Interviewers in Austria. The creation of a branch office in Vienna, Austria, in 2005 further strengthened our presence in the German-speaking region. Here you will find more information about our branch in Austria.
  • We are an independent service provider that has the expertise and experience to support our clients in planning, organising and carrying out fieldwork.

Über uns

ABOUT US

  • Foerster & Thelen Marktforschung Feldservice GmbH employs 212 staff, works with approx. 2000 Freelancer and has been conducting fieldwork relating to market research and opinion polling in Germany since 1977.
  • We are an independent service provider that has the expertise and experience to support our clients in planning, organising and carrying out fieldwork.
  • We also work with approx. 250 freelance Interviewers in Austria. The creation of a branch office in Vienna, Austria, in 2005 further strengthened our presence in the German-speaking region. Here you will find more information about our branch in Austria.

Seit mehr als 40 Jahren stehen wir – unabhängig, loyal und professionell – für korrekte Datenerhebung … und das wird so bleiben.

— Uwe Förster

OUR ORGANIZATIONAL STRUCTURE

We are there for you as a team

  • Uwe Förster
    Uwe Förster
    PRESIDENT AND MANAGING DIRECTOR
  • Ina Förster
    Ina Förster
    MANAGING DIRECTOR
  • Dag Werner
    Dag Werner
    HEAD OF FIELDWORK
  • Cornelia Dobberthien
    Cornelia Dobberthien
    SECRETARY’S OFFICE
  • Udo Friesen
    Udo Friesen
    SOCIAL SCIENCE/ RANDOM
  • Marcus Mattern
    Marcus Mattern
    POS/ B2B
  • Mirsel Salihovic
    Mirsel Salihovic
    MOBILE DATA COLLECTION
  • Nell Julia Gottlebe
    Nell Julia Gottlebe
    TELEPHONE STUDIO
  • Sandra Delic
    Sandra Delic
    PRODUCT TEST/ QUOTA
  • Volker Resch
    Volker Resch
    IT ORGANIZATION
  • Alicja Zaczek
    Alicja Zaczek
    TRAINING
  • Martin Gödde
    Martin Gödde
    CENTRAL DEPARTMENT OF QUALITY CONTROL
  • Sylvia Gudorf
    Sylvia Gudorf
    ACCOUNTING
  • Martina Jaenke
    Martina Jaenke
    VALIDATIONS / CONTROL

International / Online

  • Jan Flechsig
    Jan Flechsig
    INTERNATIONAL FIELDWORK
  • Frank Schmidt
    Frank Schmidt
    FOERSTER & THELEN AUSTRIA
  • Bodo Griehl
    Bodo Griehl
    WEBFRAGER GMBH

Our clients are:

  • Market research and opinion polling organisations,
  • Advertising agencies,
  • Consultancy firms,
  • Industrial, trade and service companies, as well as,
  • Public institutions.

Our priorities are customer satisfaction, constructive collaboration and excellent personal interaction.

We are easy to work with, precise, loyal and have the confidence to adopt a fast but considered approach when it comes to new research methods, thus ensuring that we can provide our clients with individually tailored services.

ABOUT US

As a logical development of our previous fields of activity, in 1990 we founded our subsidiary, Foerster & Thelen Teststudio GmbH, with offices in Bochum, Hanover, Düsseldorf and Mannheim. In 1993 Dr. Haspel & Partner Teststudio GmbH joined us as our associated partner with studios in Dresden and Berlin.

We then expanded our portfolio into the online market research sector with webfrager GmbH.

When we first embarked on our collaboration with our new partner company, Rosenthal Research S.L., in Barcelona, this was the starting point for founding the cooperative network Foerster + Thelen Group in 2007. This brand provides all of the networking partners with a common name and presentation platform.

The Foerster + Thelen Group also collaborates with partners in North America and provides services to this market trading under the name of International Field Solutions (IFS).

Uwe Förster
PRESIDENT AND MANAGING DIRECTOR

Uwe Förster

PRESIDENT AND MANAGING DIRECTOR
Phone: 0234-5074-0
email: info@ftmafo.de

Ina Förster
MANAGING DIRECTOR

Ina Förster

MANAGING DIRECTOR
phone: 0234-5074-0
email: foerster.ina@ftmafo.de

Dag Werner
HEAD OF FIELDWORK

Dag Werner

HEAD OF FIELDWORK
phone: 0234-5074-275
email: werner.dag@ftmafo.de

Cornelia Dobberthien
SECRETARY’S OFFICE

Cornelia Dobberthien

SECRETARY’S OFFICE
phone: 0234-5074-205
email: info@ftmafo.de

More Information:

Contact:
email: info@ftmafo.de
phone: 0234 – 5074 – 0

Cornelia Dobberthien
Dao Hoang

Udo Friesen
SOCIAL SCIENCE/ RANDOM

Udo Friesen

SOCIAL SCIENCE/ RANDOM
phone: 0234-5074-260
email: random@ftmafo.de

More information:

The department SOCIAL SCIENCE & RANDOM evaluates sociological studies in the fields of work, education, politics, finance, family and health. Specific individuals or all of the members of a family are questioned at home. Other types of projects include research with a large number of cases (random, address-based and quota-sampling) which is conducted using either paper questionnaires or interviews with electronic recording equipment (Smartphone, tablet or laptop).

Contact:
email: random@ftmafo.de

phone: 0234 – 5074 –

Udo Friesen -260
Dirk Reddin -261
Jaqueline Nieveler -262
Vanessa Steinleitner –263
Susanne Theisen -264
Tim Krugmann –265
Thomas Hanßen –266
Fiona Mertinkat –268

Marcus Mattern
POS/ B2B

Marcus Mattern

POS/ B2B
phone: 0234-5074-250
email: qual@ftmafo.de

More information:

The POS & B2B department manages customer satisfaction surveys that are generally designed to be full-day events held in supermarkets, department stores, at petrol stations, on trains or at train stations or trade fairs, for example. Other types of projects include B2B surveys, copy testing, frequency measurements, site catchment analyses, mystery shoppers and other interesting research methods that are implemented using either paper questionnaires or interviews with electronic recording equipment (Smartphone, tablet or laptop).

Contact:
email: qual@ftmafo.de

phone: 0234 – 5074 –

Marcus Mattern -250
Miriam Schönfeld -251
Victoria Remus -252
Andrea Dewes -253
Mario Ratzmann -255

Mirsel Salihovic
MOBILE DATA COLLECTION

Mirsel Salihovic

MOBILE DATA COLLECTION
phone: 0234-5074-274
email: mde@ftmafo.de

More information:

The MOBILE DATA COLLECTION department uses handheld barcode scanners to record the weekly data relating to advertising and promotional activities in various trade organisations. The gathered data is used to check promotional sales initiatives aimed at increasing the sale of individual products. The data is thus an important tool for checking the success of advertising campaigns as well as monitoring the market and competitors. The manufacturers of brand products can use this data as a basis for making decisions about the use of advertising campaigns, to evaluate the sales potential of their own products and to detect changes in the product range.

Contact:
email: mde@ftmafo.de

phone: 0234 – 5074 –

Mirsel Salihovic -274
Alexandra Vogt -270
Barbara Asbar -271
Gaby Puhl -272
Annie Krause -273
Dounia Chniouer -276
Michael Barth -277
Julius Cas -278

Nell Julia Gottlebe
TELEPHONE STUDIO

Nell Julia Gottlebe

TELEPHONE STUDIO
phone: 0234-5074-283
email: telefon@ftmafo.de

More information:

Our CATI center based in Bochum, Germany, completes surveys both B2C (general public), as well as B2B, on behalf of major insurance companies and financial service providers, pharmaceutical companies, retail chains, radio stations or media organisations.

International structure:
We manage computer-assisted telephone interviewing (CATI) projects in Germany, Austria, Switzerland, Turkey and Russia from our CATI studios in Germany (Bochum, Dresden and Berlin). Our CATI studio in Barcelona oversees a number of other European countries, such as Spain, France, Portugal, Italy, Great Britain, Belgium, the Netherlands, Luxembourg and Poland. The CATI studio in Buenos Aires is responsible for the Latin American market.

By collaborating with institutions from our partner network, we also coordinate CATI surveys in other Eastern European countries, Scandinavia, Asia and North America.

Contact:
email: telefon@ftmafo.de

phone: 0234 – 5074 –

Nell Julia Gottlebe -283
Dennis Ast -280
Ulrike Lüling -281
Beate Frey -282
Jutta Rogner -284
Alexander Mertinkat -285
Maren Franosch -288

Sandra Delic
PRODUCT TEST/ QUOTA

Sandra Delic

PRODUCT TEST/ QUOTA
phone: 0234-5074-240
email: produkttest@ftmafo.de

More information:

The department PRODUCT TEST/ QUOTA can make use of the entire face-to-face interviewer field (about 2000 freelancers) and oversees home-usage tests especially in the fields of food, luxury foods, detergents and cleaning products. We look for candidates who use certain products. Candidates are initially recruited from the circle of friends and/or acquaintances of our interviewers, from business directories or similar. The registered candidates are selected by quota. They test the products supplied over a specified time period and are then asked how satisfied they were with the tested product at the end of the test phase.

Contact:
email: produkttest@ftmafo.de

phone: 0234 –5074 –

Sandra Delic -240
Victoria Tullius -241
Thomas Oelschlägel -242
Jörg Schenten -243

Volker Resch
IT ORGANIZATION

Volker Resch

IT ORGANIZATION
phone: 0234-5074-230
email: info@ftmafo.de

Mehr Informationen:

Our IT organization is responsible for maintaining data security and privacy, programming CATI / In-home / POS questionnaires, processing the collected data and providing survey results to our clients. Another area of responsibility for the department is managing and installing mobile devices, building and maintaining internal databases, and providing internal support and training to employees.

Contact:
email: info@ftmafo.de

phone: 0234 – 5074 – 0

Volker Resch
Stephanie Maaßen
Lee Hähnel
Angela Peine
Nadja Ziebell

Alicja Zaczek
TRAINING

Alicja Zaczek

TRAINING
phone: 0234-5074-211
email: schulung@ftmafo.de

More information:

Our training department is responsible for the planning, organisation and implementation of training measures. Our interviewers and new applicants have the opportunity to attend various personal training events that we provide throughout Germany free of charge. We also recruit suitable interviewers from all over Germany and manage the subsequent application process. We answer questions from applicants about the various areas of activity of Foerster & Thelen Marktforschung Feldservice GmbH and the application process, as well as sending out application documents, correcting practice interviews, compiling and dispatching interviewers’ identification cards and employee information.

Contact:
email: schulung@ftmafo.de

phone: 0234 – 5074 –

Alicja Zaczek -211
Elisabeth Januszek -210
Fabian Gunkler -212

Martin Gödde
CENTRAL DEPARTMENT OF QUALITY CONTROL

Martin Gödde

CENTRAL DEPARTMENT OF QUALITY CONTROL
phone: 0234-5074-290
email: ruecklauf@ftmafo.de

More information:

Our CENTRAL DEPARTMENT OF QUALITY CONTROL is responsible for recording the responses on a daily basis. During this process, the form and content of all of the interviews are checked and assessed for how well they were handled.

Contact:
email: ruecklauf@ftmafo.de

phone: 0234 – 5074 –

Martin Gödde -290
Bettina Nigbur -293

Sylvia Gudorf
ACCOUNTING

Sylvia Gudorf

ACCOUNTING
phone: 0234-5074-220
email: buchhaltung@ftmafo.de

More information:

Office hours:
Monday to Friday 09:00 – 13:00 Uhr

Contact:
email: buchhaltung@ftmafo.de

phone: 0234 – 5074 –

Sylvia Gudorf -220
Nicola Stoffer -221
Sigrid Grefrath –222

Martina Jaenke
VALIDATIONS / CONTROL

Martina Jaenke

VALIDATIONS / CONTROL
phone: 0234-5074-296
email: kontrolle@ftmafo.de

More information:

Our validation control department is responsible for validation contacts to the target persons of all face-to-face surveys (except for point-of-sale projects that are done anonymously). These validations take place in written form or by telephone.

Contact:
email: kontrolle@ftmafo.de

phone: 0234 – 5074 –

Martina Jaenke -296

Jan Flechsig
INTERNATIONAL FIELDWORK

Jan Flechsig

INTERNATIONAL FIELDWORK
phone: +34 93 – 506 – 6006
email: jan_flechsig@rosenthal-research.com

More information:

Foerster & Thelen Marktforschung Feldservice GmbH ist einer der ältesten unabhängigen Felddienstleister Deutschlands. In 2007 registrierte Foerster & Thelen die Marke Foerster + Thelen Foerster & Thelen Marktforschung Feldservice GmbH is one of the oldest independent fieldwork providers in Germany. In 2007, Foerster & Thelen registered the Foerster + Thelen Group as the umbrella brand name and joint presentation and communication platform for the following institutions that are economically linked to one another:

Foerster & Thelen Marktforschung Feldservice GmbH (Bochum / Vienna)
Foerster & Thelen Teststudio GmbH (Bochum / Düsseldorf / Hanover / Mannheim)
Dr. Haspel & Partner Teststudio GmbH (Berlin / Dresden)
Webfrager – Das Institut für Online-Befragungen GmbH (Bochum)
Rosenthal Research S.L. (Barcelona / Buenos Aires)

The Foerster + Thelen Group conducts ongoing multinational studies where it covers many of the markets using its own resources or coordinates full research projects with its tried and tested partners.

If you require data collections that we cannot manage with our internal resources, we have a team of approved and carefully selected partners within our global network of independent service providers. This enables us to coordinate international projects even in languages that are not part of the internal repertoire of the Foerster + Thelen Group.

Further information on the Foerster + Thelen Group is available at:
email: jan_flechsig@rosenthal-research.com oder info@ftmafo.de

Frank Schmidt
FOERSTER & THELEN AUSTRIA

Frank Schmidt

FOERSTER & THELEN AUSTRIA
phone: + 43 12 36 98 63
email: schmidt.ftmafo@gmx.at

More information:

Frank Schmidt is your contact partner in Vienna in all matters dealing with Fieldwork in Austria:

STUDY FORMATS IN AUSTRIA:
Questioning at the point-of-sale (pen & paper, PDA, smartphone, tablet or laptop)
Home-usage tests (product tests) especially in the fields of food, luxury foods, detergents and cleaning products
Quota
Mystery-Shopping
Telephone surveys

Foerster & Thelen Marktforschung Feldservice GmbH
Hackhofergasse 1
A- 1190 Wien

Contact:
email: info@ftmafo.at

phone: + 43 12 36 –

Frank Schmidt -9863
Birce Ugur -75

Bodo Griehl
WEBFRAGER GMBH

Bodo Griehl

WEBFRAGER GMBH
phone: 0234-5163-304
email: griehl.bodo@webfrager.de

More information:

Benefit from our services: Online surveys, online household panel, e-panel, financial broker panel, 50 + panel, panel of special target groups, hosting, questionnaire programming

Contact:
email: info@webfrager.de

phone: 0234 – 5163 –

Bodo Griehl -304
Andrea Schäfer -302

Further information on Webfrager is available at: www.webfrager.de