GENERAL
SERVICES
SERVICES
ARE YOU LOOKING FOR A PROFESSIONAL IN PLANNING AND CARRYING OUT FIELD WORK? YOU WANT A QUICK AND RELIABLE IMPLEMENTATION OF YOUR CONCEPTS? THEN FOERSTER & THELEN IS YOUR PARTNER FOR TAILOR-MADE, PRECISE FIELD SERVICES!
We have the largest manpower in Germany and the know-how in areas such as:
- Point of Sale
- In-Home-Surveys
- Mystery-Shopping, -Calling, -Guesting
- Product Testing
- CATI-Surveys (B2B, B2C)
- Mobile Data Collection in retail
- CATI center and approx. 250 freelance Interviewers in Austria
- a.m.m.
GENERAL SERVICES
ARE YOU LOOKING FOR A PROFESSIONAL IN PLANNING AND CARRYING OUT FIELD WORK? YOU WANT A QUICK AND RELIABLE IMPLEMENTATION OF YOUR CONCEPTS? THEN FOERSTER & THELEN IS YOUR PARTNER FOR TAILOR-MADE, PRECISE FIELD SERVICES!
We have the largest manpower in Germany and the know-how in areas such as:
- Point of Sale
- In-Home-Surveys
- Mystery-Shopping, -Calling, -Guesting
- Product Testing
- CATI-Surveys (B2B, B2C)
- Mobile Data Collection in retail
- CATI center and approx. 250 freelance Interviewers in Austria
- u.v.m.
In terms of content and methodology, Foerster & Thelen covers a wide range of data collection services including the preliminary and subsequent work.
If the client requires the full range of services, Foerster & Thelen works with freelance market researchers who have many years of experience working as part of a qualitative market research institute to develop project concepts, do analysis and presentation. The same applies when it comes to the evaluation. Here too, we work with professional institutes in this area. It goes without saying that Foerster & Thelen is responsible for the project coordination and invoicing.
Are you interested in panel recruitment and mentoring or studio tests? Or are you planning data collections on a multinational level? Then get to know our partners FOERSTER + THELEN GROUP.
SERVICES
SERVICES
240.000 CATI-INTERVIEWS PER YEAR
- CATI-Studio
- 125 fully employed telephone interviewers
- 112 CATI slots
- Supervising by professionals
- B2B/ B2C and international
18.000 INTERVIEWS PER YEAR
- IN-HOME product test: ood, detergents, body care
- MONADIC STUDIES, also screened blindlycapi
- Online and offline CAPI interviews
- High performance LOGISTICS able to handle large amounts of goods
18.000 INTERVIEWS PER YEAR
- IN-HOME product test: ood, detergents, body care
- MONADIC STUDIES, also screened blindlycapi
- Online and offline CAPI interviews
- High performance LOGISTICS able to handle large amounts of goods
12.500 INTERVIEWS PER YEAR
- FACE-TO-FACE STUDIES with large sample sizes, random sampling, addresses
- CAPI and Pen & Paper
3.000 TESTS PER YEAR
- Mystery Shopping: e.g. Retail, Automotive
- Mystery Calling: e.g. Insurance, tourism
- Mystery Guesting: e.g. Restaurants, hotels
3.000 TESTS PER YEAR
- Mystery Shopping: e.g. Retail, Automotive
- Mystery Calling: e.g. Insurance, tourism
- Mystery Guesting: e.g. Restaurants, hotels
270.000 INTERVIEWS PER YEAR
- POINT OF SALE SURVEYS (retail, trade shows, airports, train stations, and inside of trains and other public transport)
- Project coordination, conduction, and continous provision of updates
30 MIO EANs PER YEAR
- 1.100 Outlets/week, 450.000 – 1.100.000 EANs/week depending on the time of year
- Promotion – Checks, Facings and Shelf Space
- Audits of OUT-OF-STOCKS, expiry dates and ingredients
- Identification of DISPLAYS and secondary positioning
30 MIO EANs PER YEAR
- 1.100 Outlets/week, 450.000 – 1.100.000 EANs/week depending on the time of year
- Promotion – Checks, Facings and Shelf Space
- Audits of OUT-OF-STOCKS, expiry dates and ingredients
- Identification of DISPLAYS and secondary positioning
SPECIAL SURVEYS
60.000 PER YEAR
- Recruitment at events, for later follow-up (CAWI oder CATI)
- Automat-Analysis
- Routes, observations, frequency measures
SPECIAL SURVEYS
60.000 PER YEAR
- Recruitment at events, for later follow-up (CAWI oder CATI)
- Automat-Analysis
- Routes, observations, frequency measures
Over 2.000 FREELANCERS
- Personally trained interviewers nationwide
- 900 POS interviewers
- 400 mystery shoppers
- 290 retail auditors
- 125 telephone interviewers
- 180 social science / random route
Over 2.000 FREELANCERS
- Personally trained interviewers nationwide
- 900 POS interviewers
- 400 mystery shoppers
- 290 retail auditors
- 125 telephone interviewers
- 180 social science / random route
1.100 DEVICES IN USE
- 350 Barcode scanners with high-resolution camera, powerful battery
- Android operating system
- 350 Laptops
- 320 Tablet PCs
- 80 Smartphones
QUALITY MANAGEMENT
RESPONSIBILITY OF THREE DEPARTMENTS
- Selection and training of interviewers (in person or via webinar)
- Data checked on a daily basis (completeness, quota, compliance, time, etc.)
- Monitoring of interviewers (in person, in writing or by telephone)
QUALITY MANAGEMENT
RESPONSIBILITY OF THREE DEPARTMENTS
- Selection and training of interviewers (in person or via webinar)
- Data checked on a daily basis (completeness, quota, compliance, time, etc.)
- Monitoring of interviewers (in person, in writing or by telephone)
