leistungen-01

GENERAL
SERVICES

ARE YOU LOOKING FOR A PROFESSIONAL IN PLANNING AND CARRYING OUT FIELD WORK? YOU WANT A QUICK AND RELIABLE IMPLEMENTATION OF YOUR CONCEPTS? THEN FOERSTER & THELEN IS YOUR PARTNER FOR TAILOR-MADE, PRECISE FIELD SERVICES!

We have the largest manpower in Germany and the know-how in areas such as:

  • Point of Sale
  • In-Home-Surveys
  • Mystery-Shopping, -Calling, -Guesting
  • Product Testing
  • CATI-Surveys (B2B, B2C)
  • Mobile Data Collection in retail
  • CATI center and approx. 250 freelance Interviewers in Austria
  • a.m.m.
leistungen-01

GENERAL SERVICES

ARE YOU LOOKING FOR A PROFESSIONAL IN PLANNING AND CARRYING OUT FIELD WORK? YOU WANT A QUICK AND RELIABLE IMPLEMENTATION OF YOUR CONCEPTS? THEN FOERSTER & THELEN IS YOUR PARTNER FOR TAILOR-MADE, PRECISE FIELD SERVICES!

We have the largest manpower in Germany and the know-how in areas such as:

  • Point of Sale
  • In-Home-Surveys
  • Mystery-Shopping, -Calling, -Guesting
  • Product Testing
  • CATI-Surveys (B2B, B2C)
  • Mobile Data Collection in retail
  • CATI center and approx. 250 freelance Interviewers in Austria
  • u.v.m.

In terms of content and methodology, Foerster & Thelen covers a wide range of data collection services including the preliminary and subsequent work.

If the client requires the full range of services, Foerster & Thelen works with freelance market researchers who have many years of experience working as part of a qualitative market research institute to develop project concepts, do analysis and presentation. The same applies when it comes to the evaluation. Here too, we work with professional institutes in this area. It goes without saying that Foerster & Thelen is responsible for the project coordination and invoicing.

Are you interested in panel recruitment and mentoring or studio tests? Or are you planning data collections on a multinational level? Then get to know our partners FOERSTER + THELEN GROUP.

SERVICES

Cati

CATI

240.000

CATI-Interviews per year

Home-use-test

HOME-USE-TEST/
QUOTA

18.000

Interviews per year

Sowi-bragungen

SOCIAL SCIENCE / RANDOM

12.500

Interviews per year

Mystery Shopping

MYSTERY

3.000

Tests per year

point-of-sale

POINT OF SALE

270.000

Interviews per year

mobile-datenerfassung

MOBILE
DATA COLLECTION

30

Mio EANs per year

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SPECIAL SURVEYS

60.00

per year

interviews

INTERVIEWER

2.000

Freelancers

gaerete

EQUIPMENT

1.100

devices in use

qualitaet

QUALITY
MANAGEMENT

100%

Responsibility of
three departments

CATI

240.000 CATI-INTERVIEWS PER YEAR

  • CATI-Studio
  • 125 fully employed telephone interviewers
  • 112 CATI slots
  • Supervising by professionals
  • B2B/ B2C and international
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HOME-USE-TEST/ QUOTA

18.000 INTERVIEWS PER YEAR

  • IN-HOME product test: ood, detergents, body care
  • MONADIC STUDIES, also screened blindlycapi
  • Online and offline CAPI interviews
  • High performance LOGISTICS able to handle large amounts of goods

SOCIAL SCIENCE /
RANDOM

12.500 INTERVIEWS PER YEAR

  • FACE-TO-FACE STUDIES with large sample sizes, random sampling, addresses
  • CAPI and Pen & Paper
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MYSTERY

3.000 TESTS PER YEAR

  • Mystery Shopping: e.g. Retail, Automotive
  • Mystery Calling: e.g. Insurance, tourism
  • Mystery Guesting: e.g. Restaurants, hotels

POINT OF SALE

270.000 INTERVIEWS PER YEAR

  • POINT OF SALE SURVEYS (retail, trade shows, airports, train stations, and inside of trains and other public transport)
  • Project coordination, conduction, and continous provision of updates
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MOBILE
DATA COLLECTION

30 MIO EANs PER YEAR

  • 1.100 Outlets/week, 450.000 – 1.100.000 EANs/week depending on the time of year
  • Promotion – Checks, Facings and Shelf Space
  • Audits of OUT-OF-STOCKS, expiry dates and ingredients
  • Identification of DISPLAYS and secondary positioning

SPECIAL SURVEYS

60.000 PER YEAR

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intervierwer

INTERVIERWER

Over 2.000 FREELANCERS

  • Personally trained interviewers nationwide
  • 900 POS interviewers
  • 400 mystery shoppers
  • 290 retail auditors
  • 125 telephone interviewers
  • 180 social science / random route

EQUIPMENT

1.100 DEVICES IN USE

  • 350 Barcode scanners with high-resolution camera, powerful battery
  • Android operating system
  • 350 Laptops
  • 320 Tablet PCs
  • 80 Smartphones
equipment02
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QUALITY MANAGEMENT

RESPONSIBILITY OF THREE DEPARTMENTS